1. Delete or edit data in the app
- Open the Wajed app and sign in.
- Profile: Settings → Edit profile — update or clear name and related details.
- Phone: Settings → change phone number.
- Payment methods: Settings → Payment methods — remove saved cards.
- Privacy controls:Settings → Region & privacy (and related toggles such as showing your phone to technicians).
2. Request deletion by email
Email privacy@wajed.tech with subject “Data deletion request”. Tell us which data you want removed (for example location history, job history, profile fields) and how we can identify your account (email or phone used to sign in). We will confirm and process the request, subject to legal retention rules below.
3. Types of data that can be deleted
- Profile details (name, email, phone) where not legally required
- Saved payment methods
- App preferences and privacy settings
- Push tokens / device associations
- Location data associated with completed jobs (generally within 30 days of completion)
4. Data that may be kept
We may retain limited records needed for legal, tax, fraud-prevention, dispute handling, or accounting (for example payment and job records). These are kept only as long as required, then deleted or anonymized. See our Privacy Policy for full details.
5. Delete the whole account instead
To close your account and schedule full deletion (30-day grace period), follow the steps on Delete your Wajed account.